FAQs

General Questions

What is Nelson Security Academy?
Nelson Security Academy is a Florida security training school that provides professional security officer education through online and in-person classes. Our mission is to prepare students for successful careers in the private security industry.
Our classroom training is offered in Orlando, Florida, and our online programs serve eligible students throughout the state of Florida.
Yes. Eligible courses are available online in accordance with Florida laws and regulations.
Yes. Students may choose between online learning and instructor-led classroom training, depending on the course offered.

Course Questions

What courses do you offer?
We offer security officer training programs designed to help students meet Florida licensing requirements and prepare for employment in the private security industry.
Florida requires 40 hours of training for the Class D Security Officer License.
No. Our courses are designed for beginners as well as individuals with previous security experience.
Yes. Many students complete their training while maintaining full-time or part-time employment.
Florida security laws, ethics, patrol procedures, observation techniques, report writing, emergency response, communication skills, customer service, officer safety, professional conduct, access control, and conflict resolution.

Online Learning

Can I complete the course from home?
Yes, when enrolled in an eligible online program, you can complete your coursework from a location that meets the course requirements.
Desktop computer, laptop, tablet, or smartphone. A reliable internet connection is recommended.
Yes. Our online learning platform is designed to be user-friendly and accessible.
Course access depends on the specific program and Florida requirements. During enrollment, we’ll explain how the course schedule works.

Enrollment Questions

How do I enroll?
You can contact our office by phone or complete the online registration process through our website.
Generally, a government-issued photo ID, contact information, and payment (if applicable). Additional information may be requested during registration.
Payment policies will be explained during registration.
Yes, provided the required student information is supplied during registration.

Licensing Questions

Will I receive proof of course completion?
Yes. Students who successfully complete the course receive the documentation required for the next step in the licensing process.
No. Completing the course is one part of the licensing process. You must also satisfy all applicable Florida licensing requirements before a license can be issued.
No. Licensing decisions are made by the appropriate Florida licensing authority after reviewing each applicant’s qualifications.
No. While our training prepares students for employment opportunities, we cannot guarantee employment.

Career Questions

Where can security officers work?
Hospitals, hotels, apartment communities, corporate offices, shopping centers, warehouses, schools, event venues, construction sites, financial institutions, and manufacturing facilities.
Many people choose security because it offers opportunities for professional growth, flexible schedules, and employment in a variety of industries.
Yes. Many students use security experience as a stepping stone toward careers in law enforcement, corrections, investigations, emergency management, and related fields.

Classroom Questions

What should I bring to class?
Bring a valid government-issued photo ID and any materials identified during registration.
Yes. Arriving 15–20 minutes before class begins is recommended.
Yes. Students are expected to meet attendance requirements established for the course.

Student Support

Can I ask questions during class?
Absolutely. We encourage students to ask questions and participate throughout the learning experience.
Our staff is available to assist you before, during, and after your training whenever possible.
Phone: 407-360-0167 · Website: www.nelsononlinesecurity.com